Complex Diagrams

1

[I'm justifying posting a recipe here with the thinking that good food is a good user experience.]

These are my favorite brownies. The recipe is shamelessly stolen (and modified) from the The New York Times and The Splendid Table. See those sites for advice on using baking parchment, fancy unpanning, adding nuts (blasphemy!) or frosting, etc. My additions and notes start with an *.
keep reading…

2

Visiting unfamiliar contexts can lead to interesting discoveries. In this case I’m in Williamsburg Virginia, and was impressed that a regional grocery chain, Bloom, had store maps mounted on their shopping cart handles. Brilliant.

(click for full sized image)

A quick google for them reveals a blurb where they characterize their stores as “uncomplicated” and “hassle-free.” Their aim for a positive customer experience seems to be yielding some good ideas.